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Please note, that by booking any of our services or hiring our venue you agree to the relevant terms and conditions below. You adhering to the outlined T&Cs is part of our legally binding contract between Earth Medicine Co Association and the person or company making the booking.

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Reminder & disclaimer: We do not discriminate against race, gender, sexual preference, (dis)ability,  bank balance, personal and medical choices, vaccination or mask status.

We trust you have made your decision with consideration for the wellbeing of yourself and others around you. If you have been in contact with someone who has tested positive for covid-19 or are feeling unwell yourself, you allow us to serve you remotely or stay at home.


Shambala and Earth Medicine Co Association operate in line with the Australian constitution and federal law, which includes the privacy and anti-discrimination act,  and human rights act, as well as the International Human Rights Charter and Nuremberg Code.
We thereby do not discriminate against any person or being, nor can we lawfully ask for their private information.

 

Shambala is a place of unconditional love, compassion and understanding and all souls who seek are and will be welcome as they are - for we are all sons and daughters of the creator, only standing under natural und universal law, else we are sovereign.
 

Conditions of entry to, attendance of events or staying here with us at Shambala:

1.  Respect for all fellow humans in this space (and hopefully elsewhere)

2. Trust that each individual is making a choice that is best for them as an individual and that their choice will be of no consequence to you or your family.

3. Bare no judgement towards fellow humans and their choices. Instead we meet each other from the heart space and with compassionate understanding (remember, everyone is making choices based on their personal circumstances and what they, accordingly, deem right and best for themselves - we don't know people's stories and background and these deserve to be respected)

4. Have compassion for your own emotions and others.

5. If you see someone who is feeling fearful, respect and have compassion for them.

6. If you see someone who is feeling feeless and completely in their power and centre, - salute them

7. No discrimination of others based on race, sex, gender, vaccination status or mask wearing.

8. If you struggle, ask for help - we are all here for each other!

9. Remember, it is none of your business nor is it acceptable (socially AND legally) to ask another for their private medical information. 

If any or more of these conditions is too much for you, you may want to rather immerse in another place than Shambala.

thank you very much for your understanding and cooperation and for doing your part in leading the world back together to unison, mutual respect, compassion, harmony, understanding and kindness for one another. 

the Shambala & Earth Medicine Co Team.

Bookings & Hire T&Cs

Booking Terms & Conditions

Dear one,

we are excited you are keen to stay with us at Shambala - a Sacred nature & healing sanctuary with the intention of harmony, nourishment, slowness & connection. It's about inspiring a sustainable, mindful & whollistic way of life, respecting the Earth and this land & is ideal for intimate stays & conscious events and retreats - This is not a place for wild parties, leavers or alike. If you have planned an event/retreat which you feel is in alignment with Shambala's values, please contact us first. 
Please let us know if we are on the same page.

We invite you to adopt our ethos and intentions here at Shambala, of living in harmony with the Earth and each other, which we are dedicating our lives to. This includes our rubbish policy - you are encouraged to try and create minimal waste and go with eco-friendly product options (please refrain from bringing and using things such as glitter, or other plastic items that may be scattered and create waste on the land that will not break down but pollute), as well as to leave no trace on the land and in the space. 

 

This is the perfect environment in which to start experimenting with a low-tox and no-waste lifestyle and give back to the Earth, while at the same time, giving back to yourself and own life quality. :)

Shambala is our home and that of many other beings as well, in which invest a lot of love, care, time, energy and resources to keep this space safe, sacred, wholesome and beautiful - please tread lightly and with respect while making yourself a home during your stay, as well.

 

Terms & Conditions of Meeting House & Venue Hire:
 

  • the Meeting House accommodates a maximum of 12 people. Any larger gatherings, events and bookings (such as yoga/holistic/spiritual/mindful retreats, training, conferences, AGMs, workshops or events) are to be discussed with and preapproved by Shambala Management and are tailored as per each arrangement and may include the hire of the Yoga Shala, glamping bell tents and overflow camping spots.
     

  • Check-in is from 2 pm, Check out by 11 am. Earlier check-in/later checkout may be possible and is charged at $60/per additional hour.
     

  • Shambala has a no-smoking policy indoors, in outdoor areas and 5m surrounding the buildings. If you do smoke outside of these locations, please ensure to leave no trace. 
     

  • Please note that there is a complete open-fire ban in place in the Southwest Region from October-March each year due to bushfire risk. During this time the use of the woodfire pizza oven is not permitted.
     

  • no parties and large events. If you have planned an event at Shambala that you feel is in alignment with Shambala’s intention and mission, please contact us before booking. 
     

  • A non-refundable deposit of 30% of the total booking value is required at the time of booking. The final balance of payment is due 30 days prior to arrival. If the booking is made within 30 days prior to arrival the full balance is charged at the time of booking.
     

  • Prices include all organic cotton/bamboo bed linen ready and waiting for you, eco-cotton (free of nasty chemicals) towels, eco-cotton tea towels, toilet paper (recycled eco: Who Gives a Crap), eco-friendly cleaning products, locally made natural mini-soap block by each sink and a fully equipped kitchen. 
     

  • Please try to keep from using chemical products where possible, as our property operates under permaculture principles. Tea towel, natural dish soap, hand soap and eco cloths are provided. If you for whatever reason buy or bring additional products, please ensure to take them home with you.

  • Ensure to take all your belongings home with you at departure. Any items left behind and unclaimed will be moved on to the thrift shop after two weeks.
     

  • For meetings and agreed-upon larger gathering, there are 22 foldout chairs in the storage room of the Meeting House. These are to be replaced in their original spot upon departure.
     

  • Shambala features no Wi-Fi but phone reception in and around the Meeting House area is stable enough to hotspot off on the Telstra network (strong enough signal for e.g. zoom calls and streaming) - please do bear in mind that reception may vary in areas with vast tree coverage such as this one and may be weather dependent (think autumn and winter storms)
     

  • Meeting House Library: You are welcome to browse through books & library throughout your stay. Please ensure to return books back their slots and do not take any books outside the premises or home with you. This library is our treasure, inheritance, and investment we feel is too precious to keep to yourself – we trust you and ask for your respect, so you may enjoy these books too. The library is catalogued and inventory is taken regularly. Missing books after a guests stay are subject to reimbursement. Thank you.

    If you are staying at Shambala with a group or are facilitating/organising an experience here for a group of people, it is your responsibility to communicate this condition to everyone staying.
     

  • The fixed cleaning fee makes for a standard clean post-departure. However, guests are asked to leave their apartment in a clean and tidy condition which includes:
     

    • Emptying the inside bins and taking rubbish to the outside bin located to the left of the main entrance of the Meeting House, compost to be emptied into the large compost compartment opposite the main entrance. As we are an eco-conscious Nature Sanctuary we ask all our guests to please separate their rubbish in accordance with the system provided.
       

    • Emptying all items from fridge and freezer. Wiping fridge clean.
       

    • Washing and putting away all dishes including the ones in the dishwasher.
       

    • Returning all items of furniture belonging to the apartment to their original positions

      Non-adherence to the below cleanliness standards will incur additional cleaning fees.
       

  • Guests are required to take full responsibility for their apartment and at the end of their stay are required to leave all utensils, fixtures, fittings, and equipment on the property and as found
     

  • The guest is liable for any extra cleanings, breakages, or damages caused to the property that occur during their stay and therefore shall be payable by credit details stored.
     

  • We are a rural property with about 60-70% of the land covered in heritage forest and bushland and there is a beautiful dam located on the other side of the property, domestic animals as well as precious Southwest wildlife. Please be bush smart. Therefore, children are the sole responsibility of parents/guardians. There is NO RESPONSIBILITY taken by the property and its owners for any person or child who may be inflicted in any way whilst not being supervised by a parent/guardian or taking any unnecessary risk.
     

  • Please note that, unless you have also booked the surrounding glamping bell-tents and/or use of the yoga shala and kitchen space, these places are to be treated as private and are off limits.
     

  • To respect neighbours and others residing on the property noise it to be reduced to room level by 10 pm.
     

  • Please note all credit card transactions will incur a 2% fee.
     

  • Guests must be 18 years or over to book an apartment and any guests underage must be accompanied by a legal parent or guardian. Photo ID may be requested upon check-in.
     

  • Leave No Trace. - you are welcome to roam the land and areas around the Meeting House - please respect this Boodja, the land, and its inhabitants and take with you what you brought.


 

 

Additional Services Available to Book
 

Holistic Healing & Wellbeing Services
 

  • additional holistic healing services (integrative bodywork & massage, Ayurvedic & holistic health consults, healing sessions), as well as yoga/pranayama & meditation/sound relaxation classes, workshops & private live music gigs (by musician and creative art therapist Mac Diarmada), can be arranged by request at additional service fees.

    For more information head to earthmedicineco.org or email Lena at lena@earthmedicineco.org

     

Additional Services

  • on request and at an additional fee a projector, projector screen and PA Sound System equipment can be hired if and when available at an additional fee.
    *equipment that gets missing or damaged throughout the hire period is to be replaced or financially reimbursed for by guests.
     

  • If you require an additional clean throughout your entire apartment including fresh linen during your stay, this can be provided at an additional charge.

Cancellation & Refund Policies

Cancellation & Refunds
  • Bookings cancelled 30 days or more prior to the arrival date receive a full refund minus the non-refundable deposit.
     

    • The deposit may be transferred to another date within the next 4 months. The new date must be rebooked within 2 weeks from the reschedule request.​

  • Bookings cancelled within 30 days of the arrival date forfeit the whole amount paid.
     

    • ​For bookings cancelled within 30 days prior to arrival, a transfer of the deposit or amount paid to another date within the next 4 months may be possible, only if the original dates get rebooked.

  • One reschedule per retreat is permitted. Please choose your dates mindfully.

The 30% non-refundable deposit is applicable to any bookings of the yoga shala and/or Meeting House. The above does not apply to "overflow" camping spots.

Covid Policy: our cancellation policy only deviates in the case of future lock-downs interfering with the booking, in which case the booking can be deferred to a new date within the next four months and associated deposits/funds paid can be transferred and used for the new dates.

T&Cs for Services at Shambala/ by Earth Medicine Co

Service T&Cs

CANCELLATION & REFUNDS

1:1 Offerings & Personal Appointments

  • Payment for all and any services is due before or at the time of appointment.

  • Appointments can be changed or cancelled up to 24hrs before the time of appointment. For cancellations within 48hrs of the appointment (but before 24hrs before) you receive a refund of 50% of the fee, excluding relevant booking fees.

  • The initial deposit is non-refundable.

  • The appointment can be rescheduled up to 24hrs before the appointment time. For cancellation within 24hrs of the appointment, the fee is strictly non-refundable.

Group Offerings, Events, Immersions, Retreats

  • When cancelling your spot before up to 7 days before the commencing event, you will receive a full refund, minus relevant booking fees.

  • When cancelling your spot between 7 days and 48 hours before the event commencing, you will receive a 50% refund, minus relevant booking fees. 

  • If cancelling your spot within less than 48hrs before the even starting, your fee paid is strictly non-refundable.

     

If an appointment is cancelled by the provider, us:
 

  • If an appointment is cancelled by the provider without minimum notice, of course you will be able to reschedule the appointment at no extra cost.

PUBLIC LIABILITY & PERSONAL HEALTH WAIVER*
(*the act of registering or signing up for any service means that you have read and agreed to this waiver and the above terms and conditions.)

​I consent that I am in good physical health and of sound mind, and do not suffer from any condition that would hinder my participation in any activity by Earth Medicine Co Association or its Members. These activities include, but are not limited to, somatic movement and yoga asana, breathwork, medicine healings, personal energy work, classes, ceremonies, workshops, or various activities. I understand that my participation in all offerings held by Earth Medicine Co Association, including colleagues, contractors, and/or employees, are strictly for entertainment purposes and understand any personal medical concerns are under the care of a medical professional. Any advice given is ultimately determined by my own free will and I release any liability to sue Earth Medicine Co / Shambala or any of its staff and facilitators, it’s employees, instructors, or contractors.  My participation in all activities is confirmation that I am fully responsible for any and all risks, injuries or damages known or unknown without limitation. Additionally, I am aware that Elevate - Mind Body Thrive is not a storage facility, if you leave items at Space for more than two weeks they will be donated. 

 

I acknowledge that it is my personal responsibility to inform my instructor about any physical complications or limitations ahead of the event or at the start of the appointment and agree that all instructions are merely an invitation and I hold full responsibility to listen to my own body and its need first and foremostly. 

 

I hereby release my image should photos be taken in group activities that may later appear on future media, for websites, social, or any press purposes. 

By clicking this release, responding to this email, showing up for my appointment or workshop with and entering any space held by Earth Medicine Co / Shambala or any of its staff and facilitators and affiliates, contractors and/or employees, I acknowledge that I have read and completely understood the terms of the release, that I am legally of sound mind, and voluntarily agree to the terms and conditions stated above.

 


 

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